Service Notifications

All TerraStar Users: TerraStar Planned Service Outage 98W, 29th October 2020

The satellite provider for the 98W service, Inmarsat, have scheduled maintenance at 12:45 UTC, tomorrow, the 29th of October 2020. This maintenance...

All TerraStar Users: TerraStar Planned Service Outage 98W, 27th October 2020 POSTPONED

All TerraStar Users : TerraStar Planned Service Outage 98W, 27th October 2020 POSTPONED The satellite provider for the 98W service, Inmarsat, had...

All TerraStar Users: TerraStar Services Planned Service Outage in America’s, 98W Spot and 98W

The satellite provider for the Terrastar services in the America’s have scheduled maintenance on the 98W Spot and 98W beams on the 15th...

All TerraStar Users: TerraStar Services Planned Service Outage in America’s, 98W Spot and 98W

The satellite provider for the TerraStar services in the America’s have scheduled maintenance on the 98W Spot and 98W beams on the 15th...

All TerraStar Users: TerraStar – X -SP98W1/98W SERVICES INTERRUPTION

The TerraStar services on the SP98W1 and 98W satellite suffered an interruption from 20:25 UTC until 20:40 UTC, today the 10th October 2020....

All TerraStar Users: TerraStar-X Regional Service Planned Service Outage

The satellite provider for the TerraStar-X Regional service have scheduled a maintenance outage on the 98W Spot beam. This is scheduled to occur...

All TerraStar Users: TerraStar e-Commerce System Maintenance 25/08/2020

The TerraStar e-Commerce System will be taken offline for maintenance between approximately 07:00 and 11:30 UTC today.A further message will be...

All TerraStar Users: 25E SERVICE OUTAGE

The TerraStar service on the 25E satellite is currently offline. Inmarsat are investigating the issue and an update will follow. All services...

All TerraStar Users: POR SERVICE OUTAGE RESOLUTION

The TerraStar service on the POR satellite was offline between 14:14 UTC and 19:45 UTC on the 23rd August 2020. This incident has been resolved and...

All TerraStar Users: POR SERVICE OUTAGE

The TerraStar service on the POR satellite is currently offline. Inmarsat are investigating the issue and an update will follow. All services...

All TerraStar Users: POR SERVICE OUTAGE RESOLUTION

The TerraStar service on the POR satellite was offline between 14:14 UTC and 19:45 UTC on the 23rd August 2020. This incident has been resolved and...

All TerraStar Users: 25E SATELLITE SERVICE DEGRADATION

The Terrastar service on the 25E satellite is experiencing a degraded service.

Impact on services is a possible decrease of 3dB in...

All TerraStar Users: TerraStar e-Commerce System Maintenance 25/08/2020

The TerraStar e-Commerce System will be taken offline for maintenance between approximately 07:00 and 11:30 UTC Tuesday 25th August 2020.A further...

All TerraStar Users: 25E SATELLITE SERVICE DEGRADATION RESOLVED

The TerraStar service on the 25E satellite was unavailable between 14:05 and 14:07 UTC on the 18^th of August 2020 for a total of 2...

All TerraStar Users: 25E SATELLITE SERVICE DEGRADATION RESOLVED

The TerraStar service on the 25E satellite was unavailable between 14:05 and 14:07 UTC on the 18^th of August 2020 for a total of 2...