All TerraStar Users: AORW Service Resolution 10-05-2023

All Terrastar Users: AORW Service Resolution

The issue impacting the TerraStar AORW service has been resolved by the satellite provider. The degradation experienced resulted in a reduction in power from 07:02 UTC - 08:27 UTC, the service remained operational on the beam at reduced power during the degradation period.

All TerraStar services remained operational on 25E & 98W during this time.

We apologise for any inconvenience this may have caused, and no further outages are expected.