Service Notifications

All TerraStar Users: TerraStar e-Commerce System Maintenance

There will be an outage of the PRODUCTION TerraStar eCommerce System (TeCS) on Tuesday 19th May 2020 from 8am UTC to allow essential maintenance to...

12 May 2020

All TerraStar Users: TerraStar e-Commerce System Maintenance Complete

The outage on the PRODUCTION TerraStar eCommerce System (TeCS) today, Tuesday 28th January 2020 from 8am UTC, to allow essential maintenance to...

28 January 2020

All TerraStar Users: TerraStar e-Commerce System Maintenance Reminder

There will be an outage of the PRODUCTION TerraStar eCommerce System (TeCS) TOMORROW (Tuesday 28th January 2020 from 8am UTC) to allow essential...

27 January 2020

All TerraStar Users: TerraStar e-Commerce System Maintenance

There will be an outage of the PRODUCTION TerraStar eCommerce System (TeCS) on Tuesday 28th January 2020 from 8am UTC to allow essential...

21 January 2020

All TerraStar Users: IOR Service Maintenance Completed

The Inmarsat maintenance on the IOR satellite has now concluded. The total duration of TerraStar service interruption was 3 minutes, between 14:06...

20 November 2019

All TerraStar Users: AORW SATELLITE SERVICE DEGRADATION

All TERRASTAR Users: AORW SATELLITE SERVICE DEGRADATION The TerraStar service on AORW has been experiencing intermittent power level issues with...

05 November 2019

All TerraStar Users: AORW SATELLITE SERVICE RESOLUTION

All TerraStar Users: AORW SATELLITE SERVICE RESOLUTION The TerraStar service on the AORW satellite has been available & stable since 12:37 UTC...

05 November 2019

Planned Maintenance: TECs 11th June 2019

There will be outage of the PRODUCTION TerraStar eCommerce System (TeCS) on Tuesday 11th June 2019 from 7am UTC to allow essential maintenance to...

11 June 2019

All TERRASTAR USERS: 98W SERVICE DEGRADATION NOTICE.

All TERRASTAR USERS: 98W SERVICE DEGRADATION NOTICE. The TerraStar service on the 98W satellite experienced intermittent and degraded services....

21 May 2019

All TerraStar Users: TerraStar e-Commerce System Maintenance

There will be an outage of the PRODUCTION TerraStar eCommerce System (TeCS) today, Tuesday 19th March 2019 from 8am UTC, to allow essential...

19 March 2019

All TerraStar Users: TerraStar e-Commerce System Maintenance

The Outage on the PRODUCTION TerraStar eCommerce System (TeCS) today, Tuesday 19th March 2019 from 8am UTC, to allow essential maintenance to take...

19 March 2019

All TerraStar Users: TerraStar e-Commerce System Maintenance

There will be an outage of the PRODUCTION TerraStar eCommerce System (TeCS) on Tuesday 19th March 2019 from 8am UTC to allow essential maintenance...

18 March 2019

All TerraStar Users: TerraStar e-Commerce System Maintenance

There will be an outage of the PRODUCTION TerraStar eCommerce System (TeCS) on Wednesday 13th March 2019 from 22:00 UTC to allow essential...

13 March 2019

All TerraStar Users: TerraStar e-Commerce System Maintenance

There will be an outage of the PRODUCTION TerraStar eCommerce System (TeCS) on Tuesday 19th March 2019 from 8am UTC to allow essential maintenance...

11 March 2019

All TERRASTAR Users: IOR SERVICE INTERRUPTION

All TERRASTAR Users: IOR SERVICE INTERRUPTION The TerraStar services on the IOR satellite suffered an interruption from 02:23 UTC until 02:36 UTC,...

08 February 2019