All Terrastar Users: NOTICE OF AORW UNSCHEDULED OUTAGE RESOLUTION - 18th August 2023 | TerraStar

All Terrastar Users: NOTICE OF AORW UNSCHEDULED OUTAGE RESOLUTION - 18th August 2023

The unplanned service outage on AORW has now been resolved.

The unplanned service outage on AORW has now been resolved. The outage duration was from Thursday 17th August 2023 from 10:24 to Friday 18th of August 2023 at 22:20 UTC.

The reason for the outage as confirmed by the satellite provider was found to be a faulty drive motor of the uplink dish, which was replaced.

We apologise for any inconvenience this may have caused. No further outages are expected.