Welcome to TerraStar Support Services.
Our goal is to ensure that the services you've purchased deliver maximum value for your business. We work closely with receiver manufacturers to provide robust positioning solutions which are easy to use. As an end-user of a TerraStar service, your first port of call for any questions or support requests should be your equipment supplier - either your dealer or your receiver manufacturer. They will be able to answer any questions on how TerraStar services work for your particular case. The TerraStar Support Portal provides answers to a series of Frequently Asked Questions.
TerraStar Partners can find additional partner specific support information on the portal, and support requests can be raised with the 24-hour Support Team. The portal and out of hours support enables TerraStar partners to deliver a robust service to their end users and resolve any signal issues as quickly as is possible.